Terms & Conditions

Terms and Conditions

Last Updated: 22/10/24

Welcome to ZIFNA. These Terms and Conditions govern your use of our website zifna.com and the purchase of our fine silver jewellery. 

1. Product Information

We strive to provide accurate descriptions and images of our Products. However, please keep in mind that due to the way the products are made (sometimes from scratch) as well as the molding process there will be some small variations between the product and the picture and this ultimately shows that all products are hand-made.

2. Ordering and Payment

  • Orders: By placing an order, you agree to purchase the Products under these Terms. All orders are subject to acceptance by us.
  • Payment: Payments must be made through the payment methods provided on the Site. All prices are in euros and are subject to change without notice.

3. Shipping and Delivery

  • We aim to process and ship orders within 5 business days unless they are pre-orders. Delivery times may vary based on your location.
  • Risk of loss for Products passes to you upon delivery. We are not responsible for any delays caused by shipping carriers.

4. Returns and Refunds

  • We accept returns within 7 days of receipt unless it is a custom order. To be eligible for a return, the Product must be unworn and in its original packaging without damage.
  • To initiate a return, please contact us at support@zifna.com. Refunds will be processed within 14 days of receiving the returned Product.

5. Intellectual Property

All content on this Site, including logo, images and designs, is the property of ZIFNA and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written consent.

6. Limitation of Liability

To the fullest extent permitted by law, ZIFNA is not liable for any indirect, incidental, or consequential damages arising from your use of the products.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.