Data Protection
At Zifna, we prioritize your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you visit our website, zifna.com, and interact with our services. By using our website, you agree to the practices outlined in this document.
1. Information We Collect
We may gather and process the following types of information:
Personal Data: When you create an account, place an order, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
Usage Information: We automatically collect data about your use of the site, including your IP address, browser type, pages visited, and time spent on each page.
Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze website performance. For more information, please review our Cookies Policy.
2. How We Use Your Data
We use the data we collect for various purposes, including:
Order Fulfillment: To process and deliver your orders, including handling payments and providing updates.
Customer Support: To assist with any questions, issues, or requests you may have.
Marketing: If you’ve opted in, we may send you marketing emails with information about new products, promotions, or updates.
Site Improvement: To analyze how our website is used and to improve its functionality.
Legal Compliance: To meet legal requirements, including fraud prevention and regulatory obligations.
3. Sharing Your Data
We do not sell your personal information. However, we may share your data with:
Service Providers: Third-party companies that help us run our website, process payments, and ship orders.
Legal Authorities: In cases where we are legally obligated, or to protect our rights, we may share data with law enforcement or other relevant entities.
4. Data Security
We take appropriate steps to protect your personal information from unauthorized access, alteration, or loss. However, no system is completely secure, and we cannot guarantee the security of your data.
5. Data Retention
We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
6. Your Rights
In line with data protection laws, you have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal limitations.
Restriction: Request limitations on the processing of your data under certain conditions.
Objection: Object to the use of your personal information for direct marketing purposes.
Data Portability: Request that we transfer your personal data to another organization or directly to you in a standardized format.
To exercise any of these rights, please contact us at support@zifna.com.
7. Cookies
We use cookies to enhance your experience on our site. For more information on how we use cookies and how to manage them, please see our Cookies Policy.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Policy Updates
We may revise this Data Protection Policy from time to time. Updates will be posted on this page, and we recommend that you review it regularly. Your continued use of our website following any changes indicates your acceptance of the updated terms.
10. Contact Information
If you have any questions or concerns about this policy or how we handle your data, feel free to reach out to us:
Email: support@zifna.com